Privacy Policy

Privacy Notice

1.    This Privacy Notice applies to the personal data that we collect about you for the purposes of providing you with the services we offer.

2.    By using Easy Payment Gateway’s branded pages or applications or by giving us your personal data, you accept the practices described in this Privacy Notice. If you do not agree to this Privacy Notice, please do not use sites managed by Easy Payment Gateway or give us any personal data.

3.    Easy Payment Gateway reserves the right to make changes to this Privacy Notice at any time. We encourage you to regularly review this Privacy Notice to make sure you are aware of any changes and how your personal data may be used.

4.    By accepting and consenting to this Privacy Policy, you expressly consent to our use and disclosure of your personal information and direct us to do so in the manner described in this Privacy Policy.
5.    Data collected:  The data collected is the one needed to process a transaction with the different payment solutions. Which normally, but not limited is the following:

  • Card Holder.
  • Address.
  • Card Number.
  • CVV.
  • Username.
  • Password.
  • Country.

6.    How we collect data: Through the payment page that we send exclusively to the acquirer, that process the data on behalf of the card schemes.

7.    Internal Uses: We collect, store and process your information on servers located in Neatherlands and elsewhere in the world where Easy Payment Gateway facilities are located. Our primary purpose in collecting your information is to provide you with a safe, smooth, efficient, and customised experience. You agree that we may use your personal information to:

  1. process transactions and provide the gateway services;
  2. verify your identity, including during account creation and password reset processes;
  3. resolve disputes, collect fees, and troubleshoot problems;
  4. manage risk, or to detect, prevent, and/or remediate fraud or other potentially illegal or prohibited activities;
  5. detect, prevent or remediate violations of policies or applicable user agreements;
  6. provide you with customer support services;
  7. manage and protect our information technology infrastructure;
  8. perform creditworthiness and solvency checks, compare information for accuracy, and verify it with third parties.

8.    Your rights:

  1. You may request information on which personal data relating to him/her has been stored, how the data was collected, and for what purpose.
  2. If personal data is transmitted to third parties, information must be given about the identity of the recipient or the categories of recipients.
  3. If personal data is incorrect or incomplete, you can demand that it be corrected or supplemented.
  4. You can object to the processing of his or her data for purposes of advertising or market/opinion research. The data must be blocked from these types of use.
  5. You may request your data to be deleted if the processing of such data has no legal basis, or if the legal basis has ceased to apply. The same applies if the purpose behind the data processing has lapsed or ceased to be applicable for other reasons. Existing retention periods and conflicting interests meriting protection must be observed.
  6. You can object to his/her data being processed, and this must be taken into account if the protection of your interests takes precedence over the interest of the data controller owing to a particular personal situation. This does not apply if a legal provision requires the data to be processed.

9.    Children personal data: Easy Payment Gateway does not knowingly solicit or collect personal data from children below the age of 12. If Easy Paymet Gateway discovers that it has accidentally collected personal data from a child below 12, it will remove that child’s personal data from its records as soon as reasonably possible. However, Easy Payment Gateway may collect personal data about children below the age of 12 years of age from the parent or custodian directly and therefore with their explicit consent.

10.  Affiliates: Easy Payment Gateway may provide your personal data to its affiliates or related companies for legitimate business purposes.

11.  Service providers: Easy Payment Gateway works with third-party service providers which provide important functions to us that allow us to be an easier, faster, and safer way to make payments. These third parties may come to access or otherwise process your personal data in the course of providing these services. Easy Payment requires such third parties, who may be based outside the country from which you have accessed, to comply with all relevant data protection laws and security requirements in relation to your personal data, usually by way of a written agreement.

Easy Payment Gateway does not share your personal data with any third party that intends to use it for direct marketing purposes.

12.  Data security: In order to keep your personal data secure, Easy Payment Gateway comply with Payment Card Industry data Security Standards (PCI DSS), having achieved the Level-1 certificate. In this regard, the company has implemented a number of security measures, including:

  1. Secure operating environments – Easy Payment Gateway stores your data in secure operating environments and only accessible to Easy Payment Gateway’s employees, agents and contractors on a need-to-know basis.
  2. Encryption for payment information – Easy Payment Gateway uses industry-standard encryption to provide protection for sensitive financial information, such as credit card information sent over the Internet.

13.  Retention: Easy Payment Gateway will only retain your personal data for as long as it is necessary for the stated purpose, taking into account also our need to answer queries or resolve problems, provide improved and new services, and comply with legal requirements under applicable laws. This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we collect is no longer required in this way, we destroy or delete it in a secure manner.

14. Cross Border Transfer of your information: Easy Payment Gateway is committed to adequately protecting your information regardless of where the data resides and to providing appropriate protection for your information where such data is transferred outside of the EEA.

15. Compliance and cooperation with regulatory authorities: We regularly review our compliance with our Privacy Policy. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

16. Contac us: Easy Payment Gateway acts as “data controller” for the personal data it processes in the framework of this Privacy Notice. If you have any questions or comments regarding this Privacy Notice or personal data collection practices, please contact us online at www.easypaymentgateway.com or in writing to compliance@easypaymentgateway.com. Please in case you want your details to be deleted send us an email to the mentioned address in this point.

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